Customer service 24/7 for Your Rental Property
Sleep easy while we handle everything for your guests.
With our flexible customer service packages, you can rest assured that your guests are well taken care of around the clock. Choose from our three service levels, or let us customize a plan to meet your specific needs.
You relax, we take care of your guests.
Service Levels
Level 1: Essential Support
- Basic Fee: €100/month (includes the first 5 calls)
- Services Included:
- 24/7 management of calls, messages, and emails
- We handle all inquiries, filter questions, and only contact you when necessary
- Monthly detailed report and invoice
- Additional Charges:
- €20/hour after 5 contacts (€5 per 15 minutes of active work)
Level 2: Comprehensive Support
- Basic Fee: €200/month (includes the first 5 calls)
- Services Included:
- Everything in Level 1, plus:
- Handling of check-ins and check-outs
- Provision of welcome fruits, drinks, and fulfilling special guest requests (e.g., baby crib, high chair, pet bed, grocery shopping)
- Additional Charges:
- €20/hour after 5 contacts (€5 per 15 minutes of active work)
- €60 per check-in/check-out (€50 extra for night-time arrivals)
Level 3: Full-Service Management
- Basic Fee: €300/month (includes the first 5 calls)
- Services Included:
- Everything in Level 2, plus:
- Complete management of all guest issues, including maintenance between stays
- Problem-solving for anything from blocked drains to lost keys or broken items
- Additional Charges:
- €20/hour after 5 contacts (€5 per 15 minutes of active work)
- €60 per check-in/check-out (€50 extra for night-time arrivals)
- €25/hour for handyman services
- We call specialists when necessary, they invoice the work directly
Relax while we manage your holiday home.
Hosting Services
With over 10 years of experience in holiday rentals across Spain and excellent Airbnb reviews, we know how to optimize occupancy and pricing to maximize your rental income. We handle everything, from listing your property on multiple channels to taking care of all guest-related services. We can take high-quality photos and take care of the official permits.
Existing Rental Properties
- We list your property on our profiles, manage calendars, and optimize pricing.
- Comprehensive care of cleaning, check-ins, check-outs, maintenance, problem-solving, and 24/7 customer service.
- Commission: 25% of the rental price + hourly charges for cleaning, maintenance, and customer service.
Long-Term Rental
- We offer fixed-price rental agreements for 2-5 years, ensuring a steady income for you.
- We manage all maintenance and improvements, renting out the property for high-quality holiday or long-term stays.
For 2nd Home Buyers or Investors
Maximize the potential of your property.
If you’re looking to rent out your property when you’re not using it, we can manage everything for you. We’ll handle the short-term rentals, using various channels, and ensure you receive monthly rental income effortlessly.
Tell us when you don’t need your property, and we’ll take care of the rest.
Contact us today to find out more and start enjoying stress-free property management!
Give us a call or send a message!
WhatsApp/calls: +34 695 44 93 57
Or do you prefer to send e-mail? We are waiting for your contact here:
info @ boutiquex.es
Sivuston otsikko 